Experience
2024 – Present
Lead Researcher, Salesforce (San Francisco, CA)
2021 – 2024
Senior Researcher, Atlassian (Remote)
2019 – 2021
Researcher, Atlassian (Remote)
2017 – 2019
Research Fellow, University of California, Berkeley (Berkeley, CA)
2016 – 2017
Senior UX Strategist, Mango Health (San Francisco, CA)
2014 – 2016
Community Manager, Mango Health (San Francisco, CA)
2012 – 2014
Community Economic Development Agent, Peace Corps (Senegal, West Africa)
Education
University of California, Berkeley
Master of Information Management & Systems (Human-Computer Interaction, New Media), School of Information
University of Pennsylvania
Bachelor of Science (Operations & Information Management), Wharton School of Business
Bachelor of Arts (Visual Studies), College of Arts & Sciences
Writing & Speaking
2023
Panelist, Ethnographic Praxis in Industry Conference (EPIC) – “Re-evaluating Usability and Strategic Research: Delivering Value via Research Practice“
Designing Atlassian blog – “Your research reports are boring”
2022
Panelist, dScout People Nerds Conference – “From Presentation to Participation: Shifting the Role of Stakeholders“
Designing Atlassian blog – “How do you ask a ‘good’ research question?”
2021
Panelist, Dovetail Event – “Atlassian Researchers talk tagging taxonomies“
UX Collective Bootcamp blog – “Seeing is believing: Get stakeholders closer to customers with watch parties“
Designing Atlassian blog – “What does data look like to you?”
2020
Presenter, Ethnographic Praxis in Industry Conference (EPIC) – “Repurposing Risograph Machines: The Allure of Small-Scale Printmaking in the Era of Big Data“